SHIPPING & RETURNS
Our team and community's health and safety is our top priority; while we continue to serve you, there will be delivery delays beyond our control. Please note that we can not guarantee a delivery date at this time due to the holiday season and the ongoing challenges faced by the COVID-19 pandemic.
While we can accept your order within our standard guidelines, our fulfillment partners are experiencing delays. Please contact the carrier if you are experiencing a delay.
During check-out, we will warn you of any anticipated delays. If you have not received your package within 30 days, please contact our Customer Service for assistance. We sincerely appreciate your understanding and patience.
NOTICE: UK Shipping Addresses
Due to recent government restrictions, we can not provide any estimated delivery date for orders shipping to the United Kingdom. You are welcome to place an order, but please note that we can not provide an estimated dispatch or delivery date at this time.
We allow all unused merchandise, with the original receipt or packing slip, to be returned for a full refund within 30 days of the original purchase (some exclusion may apply.) All returned product must include the original hang tag. These items must be unworn, unwashed and in new condition to be eligible for a refund or merchandise credit. All sales are final on certain clearance items from time to time.
There will be no refund on all shipping costs involved unless the product or products are defective or the client received an incorrect product from their original order.
We are unable to process exchanges. If you need a different item from the one you purchased, you will need to return your item and place a new order.
If you do not have a receipt, packing slip or record of purchase, you may receive an exchange or merchandise credit in the form of a credit. Refunds for items returned after 30 days of original purchase date will be in the form of a store credit and will be returned at the current retail price.
PROMOTIONS
Kindly note that all sale items and/or orders processed with a promo code are considered final sale.
Returns or exchanges are prohibited on sale items/and or orders processed with a promo code.
If you wish to initiate a return please email info@fanink.com with your Name, Order Number, Return Reason, and Details.
Our team and community's health and safety is our top priority; while we continue to serve you, there will be delivery delays beyond our control. Please note that we can not guarantee a delivery date at this time due to the holiday season and the ongoing challenges faced by the COVID-19 pandemic.
While we can accept your order within our standard guidelines, our fulfillment partners are experiencing delays. Please contact the carrier if you are experiencing a delay.
During check-out, we will warn you of any anticipated delays. If you have not received your package within 30 days, please contact our Customer Service for assistance. We sincerely appreciate your understanding and patience.
NOTICE: UK Shipping Addresses
Due to recent government restrictions, we can not provide any estimated delivery date for orders shipping to the United Kingdom. You are welcome to place an order, but please note that we can not provide an estimated dispatch or delivery date at this time.